Newegg Reviews

Newegg.com has a return policy that allows customers to return a product within 30 days of the original date of purchase. The product can only be returned via Mail. It's important to include the RMA (Return Merchandise Authorization) number when returning a product. If the item is sold and shipped by a third-party seller through Newegg’s Marketplace platform, the return policy of the individual Marketplace seller applies. Replacements are for the exact same model. If a different item is desired, the item needs to be returned for a refund (if eligible) and then a new order for the desired item needs to be placed.

As for the shipping policy, it applies to products that are listed on the Newegg.com website or Newegg mobile application as “Sold and Shipped by Newegg” that will be shipped within the United States. All orders are subject to a processing time of 1-2 business days prior to shipping. The estimated arrival date is not a guarantee of when the package will be delivered. Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if the item is returned for any reason. Certain types of orders automatically require a signature upon delivery. As long as the order is eligible, a small fee can be paid to include a signature requirement. Large Item Delivery and White Glove Delivery are designed for large items, like TVs or appliances. White Glove Delivery features room-specific delivery plus unpacking and optional disposal of packing material. For more information, please visit the FAQs for Large Item Delivery and White Glove Delivery. Deliveries will be scheduled by the carrier prior to delivery. Once scheduled, delivery time frame is usually within 3 to 5 business days for most items, delivery within 7 to 10 business days for Major Appliances. Rural locations may require up to 13 business days for delivery.

For purchases of products or services listed on the Newegg.com website, the following payment methods are accepted: Newegg Store Credit Card, American Express, Diners Club, Discover, JCB, MasterCard, Union Pay, Visa, Newegg.com Gift Card, Amex Express Checkout, Apple Pay, BitPay, MasterPass, and PayPal. However, some payment options are not available for certain types of purchases. For instance, Amex Express Checkout, Apple Pay, BitPay, MasterPass, Newegg Gift Card, Newegg Store Credit Card, and PayPal are not accepted for Will Call orders, Subscription orders, Pre-orders, Backorders, and certain other types of purchases. It's also possible to pay for purchases at Newegg in 4 installments over 6 weeks when checking out with Zip. The payments are automatically made from the linked debit or credit card every two weeks. Please note that this information is subject to change and it's always a good idea to check the latest payment methods on the Newegg.com website.

Based on various reviews, the customer service at Newegg appears to have mixed feedback. The company has an average rating of 2.8 stars from over 1,300 reviews, indicating that most customers are generally dissatisfied with their purchases. The most frequent complaints about Newegg mention issues with customer service, credit card processing, and next-day delivery problems. However, some customers have praised the company for its large selection of products and competitive prices. It's important to note that experiences can vary, and these reviews represent a snapshot of some customer opinions. For the most accurate information, it's recommended to check multiple sources and recent reviews.

Newegg offers a wide range of products. These include tech products, PC parts, consumer electronics, and gaming components. Some specific items available on Newegg include Anker PowerCore 26800 Portable Charger, ASUS ROG STRIX Z790-H Gaming motherboard, Intel Core i7-12700K Desktop Processor, CORSAIR Vengeance RGB 32GB PC RAM, and GIGABYTE B650 AORUS ELITE AX V2 AM5 LGA 1718 AMD B650 ATX Motherboard.

In addition to new products, Newegg also offers refurbished products such as Apple products (iPhone, iPad, and MacBook), graphics cards (GPUs), Advanced Battlestations (ABS) gaming desktop PC systems, monitors, laptops, tablets, mobile phones, and robotic vacuums.

Newegg is also a great source for individual parts and software for those looking to upgrade their computers. This includes GPUs, power supplies, and monitors.

For gaming enthusiasts, Newegg offers a variety of gaming desktops and gaming laptops from brands like IPASON, Yeyian, ABS, VTG, Skytech, and MSI.

Please note that the availability of products may vary, and it's always a good idea to check the Newegg website for the most current information.