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Newegg Reviews

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3 Reviews
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About Newegg

Newegg.com is a renowned online retailer known for its diverse range of products and services. The platform offers a wide array of electronics and tech products, including but not limited to PC and IT hardware, consumer electronics, automotive, and gaming products. It is a one-stop-shop for technology enthusiasts, providing everything from processors, storage devices, laptops, video cards, to displays.

In addition to selling products, Newegg also provides services to its third-party logistics (3PL) clients and other e-commerce companies. One of its notable services is Newegg Staffing, a staffing agency serving the logistics, manufacturing, clerical, and supply chain management industries.

Newegg is also recognized for its frequent promotions and competitive pricing, making it a popular choice for customers looking for steep discounts on a variety of items. The platform's extensive portfolio of technology, marketing, logistics, and other partner services are designed to help companies grow their business.

It's worth noting that Newegg's offerings are not limited to finished goods. The company also provides components and storage solutions, with a vast selection of CPUs/processors, memory modules, motherboards, video graphics devices, computer cases, power supplies, and more. This makes Newegg an ideal destination for both end consumers and businesses alike.

In summary, Newegg.com stands out as a comprehensive online marketplace for a wide range of products and services, catering to the needs of both individual consumers and businesses. Whether you're looking to upgrade your personal tech or seeking solutions for your business, Newegg.com has got you covered.

Newegg Pros & Cons

Pros of Newegg.com:

  • Competitive Pricing: Newegg is known for its competitive pricing on PC components and electronics, often offering sales, combos, and bundles.
  • Wide Selection: Newegg boasts a massive catalog, encompassing everything from CPUs and GPUs to peripherals, laptops, and niche hardware components.
  • Reliable Shipping: When items are "Sold and Shipped by Newegg," the entire process is handled directly by Newegg, ensuring reliable shipping and a smoother RMA process.
  • Quick Standard Shipping: Newegg typically offers quick standard shipping, with most orders arriving within 3 days.

Cons of Newegg.com:

  • Customer Service Concerns: Reports of negative experiences with Newegg’s customer service are common, including slow response times and difficulty in resolving RMA disputes.
  • Third-Party Seller Variability: The platform hosts third-party sellers, which can lead to inconsistent experiences in shipping practices and customer service quality.
  • Sales Tax and Use Tax: Customers are responsible for paying use tax if they purchase from out-of-state retailers without paying local sales tax, which can be a significant issue.
  • Mixed Customer Reviews: Newegg has a mixed reputation, with some customers reporting positive experiences but many others expressing dissatisfaction with the platform.

Additional Notes:

  • Newegg has a rating of 2.3 stars from 924 reviews on Sitejabber, indicating that most customers are generally dissatisfied with their purchases.
  • The platform has been criticized for allowing resellers, which can make it difficult to determine the legitimacy or newness of merchandise.

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Newegg Customer Reviews (3)

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Joann Wheeler
Joann Wheeler
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Feb 15, 2023
Corey Douglas
Corey Douglas
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Feb 14, 2023
Ted Vickers
Ted Vickers
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Feb 13, 2023

Newegg Customer’s Q&A

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Newegg Features and Benefits

Newegg.com offers several key features and benefits:

  • Free Shipping: Over a million products with the Newegg+ badge include free domestic shipping.
  • Exclusive Offers: Early access to top tech products and deals before non-members.
  • Member-Only Deals: Enjoy additional savings with member-only deals on top of regular promotions.
  • Product Warranty Discounts: Save more with bonus discounts on product warranties exclusively for Newegg+ members.
  • Enhanced Returns: Advanced processing on qualifying returns, ensuring quick resolution and satisfaction.
  • Dedicated Customer Service: Superior customer support with a dedicated Newegg+ service line. Get quicker responses and priority assistance when needed.
  • Wide Range of Products: As a tech-focused website, Newegg offers a wide range of products.

These features and benefits enhance the shopping experience on Newegg.com, making it a preferred choice for many customers. Enjoy shopping!

Newegg Pricing

Newegg.com uses several pricing strategies:

  • Strike-through Pricing: This displays either the suggested retail price of a new product provided by the manufacturer, supplier, or seller, or the 90-day median price paid by customers for the product on Newegg.com. This excludes prices paid during limited-time deals.
  • Lowest Price in 30 Days: This indicates that the current price is lower than, or equal to, the lowest featured offer price for the item sold on Newegg in the past 30 days.
  • Price Match Guarantee: Newegg offers a Price Match Guarantee for select items. If you find a lower advertised price by Newegg or a major retailer (excluding third-party sellers) with the same brand and model number, you can request a price match within 14 calendar days of your purchase. The cost difference will be credited to you in the form of a Newegg Customer Care card, valid for 90 calendar days.

For more information on specific pricing policies, refer to Newegg's Knowledge Base.

About Newegg.com Payment Method?

For purchases of products or services listed on the Newegg.com website, the following payment methods are accepted: Newegg Store Credit Card, American Express, Diners Club, Discover, JCB, MasterCard, Union Pay, Visa, Newegg.com Gift Card, Amex Express Checkout, Apple Pay, BitPay, MasterPass, and PayPal. However, some payment options are not available for certain types of purchases. For instance, Amex Express Checkout, Apple Pay, BitPay, MasterPass, Newegg Gift Card, Newegg Store Credit Card, and PayPal are not accepted for Will Call orders, Subscription orders, Pre-orders, Backorders, and certain other types of purchases. It's also possible to pay for purchases at Newegg in 4 installments over 6 weeks when checking out with Zip. The payments are automatically made from the linked debit or credit card every two weeks. Please note that this information is subject to change and it's always a good idea to check the latest payment methods on the Newegg.com website.

Newegg FAQs

FAQ

How To Open A Newegg Account?

To open an account on Newegg.com, follow these steps:

  1. Visit the Newegg website.
  2. Click on "Register" or "My Account" then "Register".
  3. Fill in the required fields with your email address and create a password.
  4. Click on "Submit" to create your account.

After registration, you will have personalized and secure access to your order and account information. Some of the benefits of having a Newegg account include fast and easy checkout, keeping track of your purchases and order history. Enjoy shopping!

FAQ

Newegg Alternatives

Here are some top alternatives to Newegg:

  1. Amazon: A global online retail store with a vast selection of electronic devices, computer parts, and accessories.
  2. B&H: A great place for photography and video enthusiasts, offering a range of audio equipment, gaming accessories, desktops, laptops, and related components.
  3. Micro Center: Known for its amazing range of computer products including graphics cards, state-of-the-art desktops, processors, and laptops.
  4. Tech Bargains: Offers the best discounts on a wide range of products.
  5. Slickdeals: A community-powered site where customers and community members post codes and sales.
  6. Best Buy: A well-known retailer for electronics and appliances.
  7. Frys: Another popular electronics retailer.
  8. eBay: An online marketplace for buying and selling a variety of goods.
  9. Walmart: A multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
  10. Think Geek: Specializes in geek culture and internet culture, with a range of products for tech lovers.

These alternatives offer a variety of products and services similar to Newegg. They are worth exploring for different needs and preferences.

FAQ

Newegg.com Return Policy?

Newegg.com has a return policy that allows customers to return a product within 30 days of the original date of purchase. The product can only be returned via Mail. It's important to include the RMA (Return Merchandise Authorization) number when returning a product. If the item is sold and shipped by a third-party seller through Newegg’s Marketplace platform, the return policy of the individual Marketplace seller applies. Replacements are for the exact same model. If a different item is desired, the item needs to be returned for a refund (if eligible) and then a new order for the desired item needs to be placed.

As for the shipping policy, it applies to products that are listed on the Newegg.com website or Newegg mobile application as “Sold and Shipped by Newegg” that will be shipped within the United States. All orders are subject to a processing time of 1-2 business days prior to shipping. The estimated arrival date is not a guarantee of when the package will be delivered. Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if the item is returned for any reason. Certain types of orders automatically require a signature upon delivery. As long as the order is eligible, a small fee can be paid to include a signature requirement. Large Item Delivery and White Glove Delivery are designed for large items, like TVs or appliances. White Glove Delivery features room-specific delivery plus unpacking and optional disposal of packing material. For more information, please visit the FAQs for Large Item Delivery and White Glove Delivery. Deliveries will be scheduled by the carrier prior to delivery. Once scheduled, delivery time frame is usually within 3 to 5 business days for most items, delivery within 7 to 10 business days for Major Appliances. Rural locations may require up to 13 business days for delivery.

FAQ

How is the customer service at Newegg?

Based on various reviews, the customer service at Newegg appears to have mixed feedback. The company has an average rating of 2.8 stars from over 1,300 reviews, indicating that most customers are generally dissatisfied with their purchases. The most frequent complaints about Newegg mention issues with customer service, credit card processing, and next-day delivery problems. However, some customers have praised the company for its large selection of products and competitive prices. It's important to note that experiences can vary, and these reviews represent a snapshot of some customer opinions. For the most accurate information, it's recommended to check multiple sources and recent reviews.

FAQ

What other products are available on Newegg?

Newegg offers a wide range of products. These include tech products, PC parts, consumer electronics, and gaming components. Some specific items available on Newegg include Anker PowerCore 26800 Portable Charger, ASUS ROG STRIX Z790-H Gaming motherboard, Intel Core i7-12700K Desktop Processor, CORSAIR Vengeance RGB 32GB PC RAM, and GIGABYTE B650 AORUS ELITE AX V2 AM5 LGA 1718 AMD B650 ATX Motherboard.

In addition to new products, Newegg also offers refurbished products such as Apple products (iPhone, iPad, and MacBook), graphics cards (GPUs), Advanced Battlestations (ABS) gaming desktop PC systems, monitors, laptops, tablets, mobile phones, and robotic vacuums.

Newegg is also a great source for individual parts and software for those looking to upgrade their computers. This includes GPUs, power supplies, and monitors.

For gaming enthusiasts, Newegg offers a variety of gaming desktops and gaming laptops from brands like IPASON, Yeyian, ABS, VTG, Skytech, and MSI.

Please note that the availability of products may vary, and it's always a good idea to check the Newegg website for the most current information.

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